For some retirees Christmas may perhaps not be so merry simply because Social Security failed to deliver their checks. According to Mark Delly, the common manager at the Write-up workplace in Windsor Mill, Maryland, as of Friday, Dec. 23rd, just two days prior to Christmas, their Article Workplace had not received any of the Social Security checks scheduled for the Wednesday, Dec. 21st delivery.
Social Security Consumer Service was of small assist. A representative indicated that recipients ought to wait 3 delivery days prior to requesting a replacement, which would be Tuesday, two days immediately after Christmas, because Consumer service is closed on Saturday. Neither the agent nor her supervisor had been swayed to assist obtain a way to address the matter right away although they learned that it was not a single check, However checks for an whole Write-up workplace that had been missing. Rather, the employee stated her supervisor pointed out that policy needed the Article workplace to initiate action since the issued checks by no means arrived at the Article workplace. No such policy was said by other agency officials who subsequently spent most of the day attempting to solve the challenge..
Kia Green, a spokesperson for the Social Security Press Workplace, investigated the matter. By the finish of the day she seemed unconcerned mainly because, according to her e mail, there had been only two reports to the Write-up workplace relating to the missing checks. However, Ms. Green failed to clarify why the two reports are an correct gauge of complaints around the missing checks. Social Security, which would be the main venue for recipients to report missing Social Security checks, as noted above, will not accept formal complaints till subsequent Tuesday.
According to Trudy Perkins, assistant chief-of-workers at the Workplace of U.S. Congressman Elijah Cummings, sixty-4 checks had been unaccounted for and apparently never ever reached the Write-up workplace for disbursement. The Congressman's personnel worked diligently into the evening attempting to solve the issue Yet had to postpone their efforts mainly because Social Security representatives went house for the holidays. The quantity of missing checks may perhaps seem little for the behemoth agency, Yet the quantity is irrelevant because the checks are for retirees who could rely on the funds as their only source of earnings. Congressman Cummings, the Congressional Representative in the Maryland 7th District exactly where the checks are missing, is taking the matter seriously. Ms. Perkins mentioned they will continue searching for resolution although Social Security staff return to work soon after the holidays.
The vivid spot in this debacle is the dedication of a U.S. Congressman, his employees, and the efficiency and kindness of the Windsor Mill, Maryland, Article workplace. Each the Write-up workplace telephone representative and Mr. Delly indicated that though the checks come, they will be delivered promptly. It is good to know that at a time whilst the U.S. Postal Service spending budget is threatened, personnel are nonetheless committed via thick and thin to get the mail via.
This holiday weekend, whilst enjoying the festivities with loved ones and pals, please say a prayer or believed of hope for the households who may well not be in a position to celebrate mainly because Social Security was unable to accurate the dilemma in time.
Monica Coleman, J.D., is a government affairs and public relations professional operating in and about Capitol Hill. She has spent a number of years helping customers get what they need from federal and nearby governments. Monica is also the host of "Capitol Hill News & Commentary," an Web radio show ( www.internetvoicesradio.com ). She earned a Bachelor of Science degree in Common Company from the Johns Hopkins University with a concentration in Economics, as properly as a law degree from the University of Maryland. Monica's specialty locations consist of politics, media, atmosphere, Middle East Policy, healthcare, finance and other common news on Capitol Hill.
For much more info around the author, or for concerns or comments, please see: http://www.linkedin.com/in/monicacolemanjd
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